What we collect.
And what we don't.
Short version: we collect what we need to take your order, ship your stuff, and (if you opt in) send you emails. We don't sell your data. We don't share it for marketing. We try to be the kind of company you'd actually trust with this stuff. Here's the long version.
Last updated: May 26, 2026
What we collect
When you visit splashstache.com, sign up for our waitlist, or place an order, we collect a few things:
- Your name and email address
- Shipping and billing addresses
- Payment details (handled and stored by our payment processor, not by us)
- Order history and customer service emails
- Technical info automatically: IP address, browser type, device info, pages viewed, referring site
That's it. We don't collect anything we don't need to run our business.
How we use your information
We use the information we collect to:
- Fulfill and ship your orders
- Email you about your order (confirmation, shipping, delivery)
- Send marketing emails, only if you've opted in
- Improve the site and our products
- Prevent fraud and protect our business
- Comply with the law when required
We don't use your data for anything else.
Who we share it with
We share data with the services that make our business run:
- Shopify, our store and checkout platform
- Klaviyo, our email marketing service
- Shipping carriers like USPS and UPS so they can deliver your order
- Payment processors to take your payment securely
- Analytics tools like Google Analytics to understand how the site is used
- Law enforcement, only when legally required
We never sell your data. We never trade it. We never share it for marketing purposes beyond what you've signed up for.
Cookies and tracking
We use cookies and similar technologies to keep your cart working, remember your preferences, and measure how the site is used. You can disable cookies in your browser settings, but parts of the site may not work correctly without them.
We honor the Global Privacy Control and Do Not Track signals where required by law.
Your rights
Depending on where you live, you may have the right to:
- Access the data we have about you
- Correct it if it's wrong
- Delete it
- Port it to another service
- Opt out of marketing emails (just hit unsubscribe at the bottom of any email)
To exercise any of these rights, email hello@splashstache.com. We'll respond within 30 days.
Data security
We use industry-standard encryption (SSL/TLS) to protect data in transit, and our service providers (Shopify, Klaviyo, payment processors) follow their own security standards. No system is 100% secure, but we take this seriously and do our best to protect the data you trust us with.
Children's privacy
Our products and site are not directed at children under 13, and we don't knowingly collect personal information from anyone under 13. If you believe a child has provided us with information, email hello@splashstache.com and we'll delete it.
Changes and contact
We may update this policy from time to time. When we do, we'll update the date at the top. Significant changes will be communicated by email to anyone who's given us an email address.
Questions about this policy? Email hello@splashstache.com.
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